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YOU GET TO DECIDE WHO YOU’RE DEALING WITH

A leader’s perception of a team member shapes how that leader behaves toward them, which shapes what the team member does in return. Labeling someone a problem produces the tone, assignments, expectations, and withheld conversations that generate the behavior the label predicted. Changing how you see a person changes how you lead them, and two questions plus a one-week practice make that shift usable immediately.

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